Construction RFI software built for GCs and subs
Questions routed to answers with a clean record of both — every RFI referenced to its drawing, tracked to whoever’s sitting on it, and flagged when the answer changes cost or schedule.
Unanswered questions become expensive answers
Every RFI is a crew waiting, a decision pending, or money moving — usually all three.
The phone-call answer
The architect answered on a call, the crew proceeded, and six months later nobody can prove what was said. Verbal direction is how five-figure disputes are born.
The RFI nobody’s chasing
It went out two weeks ago. The crew reassigned, then re-reassigned, and the question is still sitting in someone’s inbox — invisible, unaged, uncounted.
The answer that was really a change
The response added scope — more steel, a different detail — and it never became a change order. RFIs are where margin quietly leaks when the paper trail stops at the answer.
The log that can’t defend you
At claim time, RFI response times are evidence. A complete log with dates proves the delay; a reconstructed one proves nothing.
From question to answer, all on the record
Referenced questions
Every RFI cites its drawing, revision, and spec section — “grid D conflict, S-201 Rev 2 vs Rev 3” — so the reviewer answers the actual question the first time.
Routing & ball-in-court
Every open RFI shows whose desk it’s on and for how long. Stalls surface the day they start — not the day the crew stops working.
Aging & response tracking
Days-open counted automatically against the response time your contract allows. Sort by aging and you have the morning’s follow-up list.
Cost & schedule flags
Mark an RFI as having potential cost or schedule impact when it’s created — so when the answer lands, the change conversation is already teed up instead of forgotten.
Answers you can find
Every answer searchable, forever, with its full thread. “Didn’t we already ask this?” takes ten seconds to answer instead of a re-submitted RFI.
Connected to the money
The drawing revision that triggered the question, the answer, and the change order it created — one thread. Where other tools stop at the answer, Planroom follows the money.
Built by a contractor, not a software company. Keaton Bandhoesingh, Founder — preconstruction manager across three construction firms with $100M+ directly awarded. As a concrete sub, RFIs were what stood between his crews and building a conflict into the slab; the answers that quietly added scope were where his margin lived or died. That RFI-to-change-order chain is the spine of this product. Read the story →
One RFI, question to change order
RFI-023 from the Riverside job — the thread that runs through this whole platform:
| Step | What the record shows | Connected to |
|---|---|---|
| Crew hits a dimension conflict at grid D | RFI-023 created, citing S-201 Rev 2 vs Rev 3 | Drawing set |
| Crew idle 2.5 hrs, reassigned | Delay entry in that day’s report cites RFI-023 | Daily report |
| Routed to architect, flagged cost + schedule | Ball-in-court: Architect · aging counted | Response clock |
| Answered day 4: added steel per Rev 3 | Answer on the record, searchable forever | RFI thread |
| Added scope priced and signed | CO-012 references RFI-023 and the drawing | Change order |
Question, delay, answer, and money — one connected thread. That’s the difference between an RFI log and an RFI record.
Planroom vs. the alternatives
| Planroom | Email + spreadsheet log | Enterprise platforms | |
|---|---|---|---|
| Referenced, routed RFIs | ✓ Built in | ✗ Prose in an email | ✓ Yes |
| Ball-in-court & aging | ✓ Automatic | ✗ Someone’s memory | ✓ Yes |
| Answers linked to change orders | ✓ One thread | ✗ Trail goes cold | ✓ Yes |
| Self-serve signup | ✓ Start today | ✓ | ✗ Sales-led |
| Implementation cost | None — minutes | — | Commonly $10,000+ |
| Price | $149/mo, published | $0 (paid in idle crews) | Custom quote |
Whoever’s waiting on the answer
General contractors
Run every trade’s questions through one system — routed, aged, and answered on the record — with RFI tracking across every job at once.
Subcontractors
Get answers before your crew builds the conflict, keep proof of every response time, and make sure answers that add scope become signed change orders — not eaten costs.
One price. Everything included.
RFIs plus the whole platform — change orders, document management, daily reports, and submittals. One published price.
- ✓Unlimited RFIs, referenced & routed
- ✓Ball-in-court, aging & impact flags
- ✓Searchable answers, full audit trail
- ✓Change orders, docs, daily reports & submittals included
- ✓No setup fee, no per-seat pricing
Still on spreadsheets? Grab the RFI template, or start with what is an RFI and the RFI process.
Good to know
What is construction RFI software?
Software that runs the RFI lifecycle — creating questions referenced to drawings and specs, routing them to the right reviewer, tracking status and aging, and keeping every answer searchable on the record. One system instead of email threads and a log that dies by mid-project.
What exactly is an RFI?
A Request for Information — the formal way a contractor asks the design team to clarify a conflict, gap, or ambiguity in the documents before building through it. Full explainer: what is an RFI in construction.
How fast should an RFI be answered?
Contracts commonly allow 7–10 business days, but check yours — the response window is contractual, and industry studies consistently find average response times run well beyond what schedules assume. Aging tracked from day one is what turns a slow answer into a documented delay instead of an argument.
Can an RFI change the contract price?
The RFI itself doesn’t — but its answer often should. When a response adds scope or changes means and methods, that’s a change order conversation, and the RFI is its supporting documentation. Planroom links the two so the money follows the answer.
What about verbal answers in the field?
Get them on the record — a one-line RFI confirming “per our conversation, proceed as follows” converts a phone call into documentation. It takes two minutes and has settled more than one six-figure dispute. (General information, not legal advice.)
How much does it cost?
$149 a month for the entire platform — RFIs plus change orders, document management, daily reports, and submittals. No setup fee, no per-seat pricing, no contract.
Get answers on the record.
Get started in minutes. $149/month when you’re ready. No contract, no sales call.
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